SHORT SALES · LISTING AGENT GUIDE

Took a short sale listing? Start here.

Figure out the loan type, follow the steps, and check the numbers.

Start here

Think you have a short sale? Do this first

  1. 1

    Confirm it's short — the loan payoff plus selling costs is more than the home will sell for.

  2. 2

    Get the seller's signed third-party authorization, then call the servicer's loss mitigation department.

  3. 3

    Open title early — Chicago Title will find every lien (second mortgage, HELOC, HOA, judgments).

  4. 4

    Find out the loan type — then follow the flowchart below.

Already have a foreclosure sale date? A listing doesn't stop it — see the Foreclosures page.

Choose your path

What type of loan is it?

What type of loan is it?

Not sure? Check the closing docs, ask the servicer “who is the investor?”, or use the Fannie Mae lookup and Freddie Mac lookup.

VA short sale

  1. 1Call loss mitigation — home retention review first
  2. 2Servicer orders the VA liquidation appraisal — meet the appraiser
  3. 3Required net = appraisal × 84.05%
  4. 4Clear second liens and other liens
  5. 5Get written approval
  6. 6Close by the deadline
$400,000 appraisal → $336,200 net
Check the numbers

Net proceeds calculator

Loan type and minimum net
The lender needs at least
$336,200
$400,000 × 84.05%

Will an offer work?

Estimated net to lender
$368,000
Clears by $31,800

Planning estimate only — the servicer's number controls.

Before you proceed

Red flags & things to consider

Foreclosure sale already scheduled

The listing won't stop it; get any postponement in writing.

Multiple liens

Seconds, HELOCs, HOA, and judgments all have to agree to release.

Seller expects cash at closing

Usually not allowed in a short sale.

Buyer or anyone asking for side money

Walk away.

Price won't clear the lender's net

Use the calculator before you list.

Seller isn't ready for the timeline

Approvals commonly take 60–120+ days.

Deficiency and taxes

Seller should talk to an attorney and a CPA before closing.

VA loan that isn't actually underwater

An assumption may be a better fit; call Ben.

A clear next move

Working a difficult short sale? Call Ben.

Contact Ben